If at any time you feel there is a problem with your account(s), please notify us immediately. Benchmark Bank will do everything we can to help you if we determine there is an issue with identity theft or wrongful transactions within your account(s). Below are some additional resources you may find helpful:
Tools for Prevention
“Don’t Be an Online Victim” (Video Series)
An excellent series of short videos from the FDIC on how to protect yourself and your computer from online scams, spyware, and viruses. A must see for all computer users. Click here to view the videos.
Guide to Preventing Identity Theft (.pdf)
A short handbook of tips to prevent identity theft, how to recognize if someone has stolen your identity, and steps to take to take if you determine your identity has been stolen. Download the handbook.
FDIC Cybersecurity Guide (.pdf)
This publication features several articles on cyber-related topics, including safety precautions for computers, smartphones and tablets; tips for avoiding identity theft online; and the roles of banks and the government in consumer protection. A short quiz to test your cybersecurity knowledge and a checklist for protecting personal data from online criminals are also included. Download the guide.
Document Shredding Drop Off
Identity theft is the fastest growing criminal activity in the United States. Increasingly, criminals are going through trash found at your house or at the landfill for important documents. If you are a Benchmark Bank customer, we can help protect you. Feel free to bring your personal, non business related documents to us and we will have them shredded for you by our certified shredding agency.
Tools for Victims of Identity Theft
Identity Theft Affidavits (.pdf)
Developed by the FTC, two affidavits you can use to prove your identity and reinstate or close accounts affected by the theft. Includes complete instructions on how to fill out and send the documents. Download the affidavits.
Record Keeping for Identity Theft Victims
An online resource to help you report the identity theft and to list exactly what happened and what was taken. Use this in conjunction with the affidavits. Click here to view the resource.